1. Introduction
This Privacy Policy describes how we collect, use, and protect your personal and health information. By using our services, you agree to the practices described in this document. We are committed to maintaining the highest level of confidentiality for our patients.
2. Information We Collect
We collect data necessary to provide safe and effective dental treatment:
Personal Details: Name, address, date of birth, and ID number.
Contact Info: Phone number and email address.
Medical Records: Dental history, X-rays, medications, and clinical photos.
Financial Data: Payment methods and insurance information.
3. Purpose of Data Processing
Your information is processed for the following reasons:
To provide dental diagnosis and clinical treatment.
To manage appointment bookings and send reminders.
To process payments and manage billing.
To communicate important health updates or clinic news.
4. Legal Basis for Processing
We process your personal data under the following legal grounds:
Consent: Your explicit agreement to receive treatment.
Contract: To fulfill our service agreement with you.
Legal Obligation: To comply with health and safety regulations.
Medical Necessity: For the provision of healthcare or treatment.
5. Data Security Measures
We use industry-standard security protocols to protect your data:
Encryption: Secure SSL encryption for all online data transfers.
Access Control: Only authorized medical staff can access patient files.
Physical Security: Secure storage for any non-digital records.
6. Sharing Information with Third Parties
We only share your data with trusted third parties involved in your care:
Dental Laboratories: For the creation of crowns, dentures, or aligners.
Specialists: If we refer you to an orthodontist or oral surgeon.
Insurance Providers: To facilitate your claims and coverage.
7. Data Retention Period
We store your dental records for as long as required by national health laws (typically 10 years). After this period, records are either securely archived or destroyed in compliance with data destruction standards.
8. Patient Rights
You have the following rights regarding your data:
Right to Access: Request a copy of your dental records.
Right to Rectification: Correct any inaccurate personal information.
Right to Erasure: Request deletion of data (subject to legal retention laws).
Right to Object: Opt-out of marketing communications.
9. Cookies and Tracking
Our website uses cookies to improve your browsing experience. These cookies help us analyze web traffic and remember your preferences. You can manage or disable cookies through your browser settings.
